Page 11 - How To Get Rich
P. 11
Bullshit Will Only Get You So Far
I think it’s funny that the phrase most closely associated with me these
days is You’re fired, because, the truth is, although I’ve had to fire people
from time to time, it’s not a big part of my job. I much prefer keeping
loyal and hardworking people around for as long as they’d like to be here.
There’s a wonderful lady in her nineties, Amy Luerssen, who worked for
my father and still reports to work every day at our Brooklyn office. Here
at The Trump Organization, Helen Rakotz has worked for me from the day
I moved to Manhattan, and she still puts in long hours every week. She is
eighty-two.
Once I delayed firing someone for two years because this guy always
had such a great line of bullshit every time I came close to the topic. No
matter what was going on, he had some huge deal lined up that was just
about to come through.
He managed to string me along for two solid years, and I believed him
every time—or wanted to. Finally, I was forced to realize that his claims
were bogus, but I gave him every chance before finally axing him.
Unless your boss is a total sadist, he (or she) doesn’t want to fire you
or cause hardship to your family. If you think you’re in danger of being
fired, take control of the situation and ask your boss for a meeting.
Make sure you ask for the meeting at the right time. Tell your boss you
want to make sure you are communicating and doing your job to
everyone’s satisfaction.
Of course, if your boss is a sadist, or just a lousy communicator,
you’ve still got a problem. In that case, fire your boss and get a better job.
There’s no sense in trying to cope with a bad situation that will never
improve.
I never try to dissuade people from quitting. If they don’t want to be
here, I don’t want them to be here, either. No one has ever come to me
with an ultimatum. People see how it works here, and if it doesn’t suit
them, they move on. Sometimes it happens quickly. A qualified and
experienced receptionist worked here for a grand total of six hours. She
realized right away that the pace just wasn’t suited to her, and she very
politely told us so and left. I appreciated her quick thinking and efficient
decision-making skills. She’ll have a successful career somewhere else.
Every New Hire Is a Gamble