Page 182 - Midas Touch
P. 182
I have seen this happen many times. Attorneys may think legal documents
are more important than the customer. Or human resources staff may hire
people that may have all the qualifications but don’t fit the culture of the
business. Or accounting, in the name of doing things right, doesn’t
transform their systems to keep up with the speed of the transactions.
When strategies break down, solving them takes time, money, and focus
away from the core tactic. Sales fall, expenses go up, and profits suffer.
The lesson is that not one of the business integrities within the B-I
Triangle is more important than any of the others.
This leads to the second lesson from military school.
Lesson #2: The leader’s job is to unite and focus the entire B-I
Triangle.
Most of us are familiar with the phrase “Divide and conquer.” That’s what
our traditional education system is built upon. From the moment a child
starts school, the educational system begins dividing kids into smart,
average and, today what they call, under-performing (although when I was
in school we were called stupid). This dividing and conquering is training
kids for life in the E and S quadrants.