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K E E P Y O U R M I N D I N T H E G A M E

Early morning September 11, 2001, was a sunny, beautiful
day in New York City. It held the promise of being a magnificent,
late-summer day. Then disaster struck. Within two short hours,
our feelings about that morning drastically changed.
September 11 is an extreme example, but I’m sure you see my
point. Problems arise in a flash. Although we can’t anticipate
every possible development, it helps to plan for those you can. If
you act, you may have a fighting chance to avoid or reduce the
damage that will occur.

TAKE RESPONSIBILITY

Pay attention to your business; keep your mind in the game.
Oversee your business and identify its strong points and weak-
nesses. Monitor your people’s performance and determine who
should be doing what. Find out what problems exist and antici-
pate those that are likely to arise. Nip problems in the bud before
they grow into more serious and hard-to-solve issues.
In other words, take responsibility. People who take responsi-
bility have no need to blame or continually find fault with others.
Naysayers rarely contribute much, and they usually don’t amount
to much.

Don’t find a fault, find a remedy.
—Henry Ford

By now, I’ve been in business long enough to have had ups
and downs. I’ve enjoyed magnificent victories and suffered

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